About the Programme
This comprehensive course is designed to provide a deep dive into the evolving landscape of retail, equipping participants with the knowledge and skills necessary to thrive in the dynamic retail industry. The course is divided into three modules, each focusing on a critical aspect of modern retail.
Duration: 32 Hours
(1 Month)
Key Takeaways
- Livestreaming Proficiency: Master the art of engaging live audiences through effective presentation techniques, interactive tools, and compelling content strategies tailored for livestream commerce.
- Personalised Shopping Experience: Learn to curate tailored shopping experiences that resonate with individual customer preferences, enhancing engagement and conversion rates.
- TikTok Content Mastery: Develop advanced skills in TikTok content creation, including trend identification, video editing, and effective livestreaming practices to maximise reach and impact.
- Retail Technology Insights: Gain insights into cutting-edge retail technologies, such as CapCut for videography and livestream tools, to streamline operations and stay ahead in the digital retail landscape.
Curriculum
Course Duration
SSG Approved Training & Assessment Hours: 32
Modules (3)
Gain a comprehensive understanding of the current retail environment, its changes, and trends. You’ll explore key considerations in retailing, target markets, the evolution of modern retail, and the drivers of change. The course covers evolving service levels, retail formats, and technology requirements, emphasizing the importance of omnichannel retailing, sustainability, consumer protection, cybersecurity, and privacy management. Additionally, you’ll learn to leverage digital platforms and applications, including videography using CapCut, to enhance your retail strategies. By mastering these digital tools, you’ll be well-prepared for the future of retail. Get ready to dive into the exciting world of retail!
Registered Title: The Future of Retail
SSG Approved Training & Assessments Hours: 08:00
Welcome to the course on Curating a Personal Shopping Experience using TikTok! In this course, you’ll master the art of crafting a unique and personalized shopping journey for each customer, tailored to their individual needs, preferences, and lifestyle, all through the dynamic platform of TikTok. You’ll dive deep into product and service knowledge, stay ahead with current fashion and lifestyle trends, learn to accurately assess and define a customer’s profile, and develop customer relations through impactful communication. Moreover, you’ll explore how to harness TikTok’s innovative features for effective wardrobe management and engagement. By the conclusion of this course, you’ll possess the expertise to deliver a memorable and delightful shopping experience that stands out. Prepare to transform your shopping encounters on TikTok!
Registered Title: Curate a Personal Shopping Experience
SSG Approved Training & Assessments Hours: 16:00
As the boundaries between online and offline converge, this course will empower and upskill sales associates with the new era of selling. The course begins with an understanding of how the retail landscape is transforming and moves on to cover the key skills that a sales associate of the new era of retail evolution needs to acquire and adapt to.
Registered Title: Livestream Commerce
SSG Approved Training & Assessments Hours: 08:00
Course Fees
Singaporeans 40 & Above:
S$337.31
All Singaporeans & PRs:
S$868.51
International Student:
S$2895.04
*All prices are in SGD, inclusive of GST, excluding application fee of $65.40
Funding:
1. Base Subsidy – Eligible Singapore Citizens and PRs aged 21 years and above can enjoy subsidies up to 70% of the course fee.
2. Mid-career Enhanced Subsidy (MCES) – Eligible Singapore Citizens aged 40 years and above can enjoy subsidies up to 90% of the course fee.
For Self-sponsored Individuals:
- Self-sponsored individuals can use their SkillsFuture Credit to offset the course fee payable after funding.
- Self-sponsored Singaporeans below 31 years of age can offset the course fee payable after funding with their Post-Secondary Education Account (PSEA).
*Funding Terms & Conditions: To be eligible for funding, trainees must attain at least 75% training attendance for each module and pass all associated assessments.
| Livestream Bundle | Singaporeans 40 years old & above SkillsFuture Mid-Career Enhanced Subsidy (SFMCES) | All Singaporeans or PRs SkillsFuture Funding (Baseline) | International Students | |
| Full Gross Fee | S$ 2,656.00 | |||
| SkillsFuture Subsidy | (S$ 2,390.40) | (S$ 1,859.20) | N.A. | |
| Nett Fee Payable (9% GST included) | S$ 337.31 | S$ 868.51 | S$ 2,895.04 | |
Meet Our Trainer
Coming Soon
Course Schedules
Full-Time Intake
Dates: 14 Jan 2025 to 23 Jan 2025
Location: Central Plaza (Tiong Bahru)
View Schedule
Full-Time Intake
Dates: 20 Jan 2025 to 27 Jan 2025
Location: Central Plaza (Tiong Bahru)
View Schedule