About the Programme
Dive into the digital era with a cutting-edge Omni-Channel strategy that’s essential for your business’s growth. Understand the art of tracking leads from their source to conversion, a pivotal element in refining your decision-making and strategic planning. This course is designed to transform your team into e-commerce wizards, uncovering the vast landscape of digital platforms available. You’ll gain hands-on experience with social media tools to boost sales and maintain customer engagement, leveraging data analytics to enhance both the sales journey and the post-purchase experience. Join us to master the digital domain and propel your business into a new realm of success.
Duration: 16 Hours
TPGateway Code: TGS-2022016497
Registered Title: Introduction to Omni-channel Retailing
This programme is for you if you are a….
Digital Marketer
who wants to identify where the best leads are from to assist in decision-making and strategies
Retail Staff
who wants to increase traffic to your e-commerce store in order to boost sales
Business Owner
who wants to integrate digitalisation into your business in an increasingly digital world
HR Executive
who wants to up-skill the company’s staff in the most useful retail skills
Key Takeaways
- Be aware of the Evolution of Retail and Consumers Behaviour in the way they shop and purchase
- Communicate with customers on omni channels that are seamless on purchase, delivery, refund & return to a customer
- Close deals regardless of channels
- Identify benefits of e-commerce platforms for consumers
- Understand how e-commerce boosts the existing retail business
- Blend on-site & e-commerce purchasing experience
- Identify key E-commerce platforms and set-up an online retail shop
Items Required For Class
- You will need a laptop OR computer OR tablet*, whichever you prefer, for viewing your E-books and E-Learning.
- Devices need to have a working camera and a microphone.
Course Fees
SMEs:
S$146.81
Singaporeans 40 & Above:
S$146.81
All Singaporeans & PRs:
S$378.01
International Student:
S$1260.04
*All prices are in SGD, inclusive of GST, excluding application fee of $32.70
Meet Our Trainer
Coming Soon
Course Schedules
Evening
Dates: 09 May, 12 May, 14 May, 16 May, 19 May
Location: Central Plaza (Tiong Bahru)
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Weekday
Dates: 28 May, 30 May
Location: Central Plaza (Tiong Bahru)
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Weekday
Dates: 04 Jun, 06 Jun
Location: Thye Hong (Redhill)
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Weekday
Dates: 10 Jun, 12 Jun
Location: Central Plaza (Tiong Bahru)
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