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Basic Customer Relationship Management

About the Programme

Dive into the essentials of Customer Relationship Management (CRM) in this comprehensive introductory course designed for individuals eager to enhance their CRM skills. Whether you’re a small business owner, a marketing professional, or a sales associate, this course will equip you with the foundational knowledge and practical skills needed to effectively implement and manage CRM tools.

Duration: 16 Hours
TPGateway Code: TGS-2024041976
Registered Title: Basic Customer Relationship Management

This programme is for you if you are a….

Customer Service Executive

who wants to learn the best practices for managing conflicts and difficult situations

Entrepreneur

who wants to define organisation-wide policies and guidelines related to customer relationship management and service

Meet Our Trainer

Coming Soon

Course Schedules

Weekday
Dates: 30 Oct, 01 Nov
Location: Central Plaza (Tiong Bahru)
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Evening
Dates: 07 Nov, 08 Nov, 12 Nov, 14 Nov, 19 Nov
Location: Central Plaza (Tiong Bahru)
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Weekday
Dates: 25 Nov, 27 Nov
Location: Central Plaza (Tiong Bahru)
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Weekday
Dates: 02 Dec, 04 Dec
Location: Central Plaza (Tiong Bahru)
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Weekday
Dates: 20 Dec, 23 Dec
Location: Central Plaza (Tiong Bahru)
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Evening
Dates: 02 Jan, 04 Jan, 07 Jan, 09 Jan
Location: Online
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Entry Requirements